Delivery Info

We offer a flat rate shipping service on all orders, so no matter how much you spend with us your postage cost will always be fixed!

 
* Please note that Standard Delivery is not a guaranteed service, we recommend using Courier Delivery for urgent deliveries.

We don't deliver on a Saturday, Sunday or Bank Holiday unless you have made a special arrangement with us by telephone, please call on 0845 301 0061.

General Delivery Terms & Conditions

Yukka uses a combination of couriers to despatch orders, most commonly RoyalMail, DHL and Business Post. Logging into your account online to view tracking information under “Order History”.

All deliveries require a signature and are typically delivered between 8:30am – 5:30pm, Monday-Friday. Should someone not be available at the address to sign for the package then the package is returned to your local collection office for delivery at a later date.

Important: When you place your first order with us, we can only ship to your credit card billing address, i.e. the address the bank has you registered at. On your second and subsequent orders you can specify an alternative address* (To ship first time orders to an alternate address please read this FAQ). By specifying an alternative address it may delay your order by 24 hours due to the security checks that we need to perform before despatching your order.