Overseas Shipping & Payment Information

We don't deliver on a Saturday, Sunday or Bank Holiday.

General International Delivery Terms & Conditions

Yukka uses a combination of couriers to despatch orders, for overseas orders outside of the UK we most commonly use RoyalMail and DHL. Login into your account online to view tracking information under “Order History”.

All deliveries require a signature and are typically delivered between 8:30am – 5:30pm, Monday-Friday. Should someone not be available at the address to sign for the package then the package is returned to your local collection office for delivery at a later date.

Important: When you place your first order with us, we can only ship to your credit card billing address, i.e. the address the bank has you registered at. On your second and subsequent orders you can specify an alternative address* (To ship first time orders to an alternate address please read this FAQ). By specifying an alternative address it may delay your order by 24 hours due to the security checks that we need to perform before despatching your order.

PLEASE NOTE

• * If a delivery attempt is made to your address and collection is not arranged by yourself or you refuse the package Yukka will be be held responsible for original shippings costs outlined above, your order will be refunded minus original shipping fees charged
  
  
• * Customs tax varies from country to country, Yukka is not responsible for any customs charges levied for delivery of products outside of the UK
  
  
• * Delivery times are based on Monday-Friday operation of courier companies